Fraud Education Center
If you happen to receive any fraudulent E-mails claiming to be from us or the FDIC and reference the suspension of the your ability to conduct transfers via ACH and/or wire transfers, please see below.
Fraudulent Phone calls
Please be aware of any suspicious phone calls claiming to be from "Santa Barbara Bank' notifying you of a fraud warning on your debit card. Customers have reported receiving a pre recorded message stating, "This is a call from Santa Barbara Bank reporting suspicious activity on your master card, to unlock the credit card please press 1.' Do not follow these instructions or return the call. Please contact us at 805-965-5942 with any suspicious calls.
Fraudulent E-mails Claiming to Be From the FDIC - October 3, 2012
This message is to notify you of fraudulent e-mails in circulation claiming to be from the FDIC. Please consider both to be fraudulent.
The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of fraudulent e-mails that have the appearance of being sent from the FDIC.
While the e-mails exhibit variations in the "Subject" lines, the messages are similar. They all make reference to the suspension of recipient's ability to conduct transfers via ACH and/or wire transfer. The e-mails then encourage recipients to install a software update by clicking on a link provided. They then say that functionality will be restored once the software update is installed.
These e-mails and the link provided are fraudulent. Recipients should consider the intent of these e-mails to load malicious software on the recipient's computer, or to collect personal or confidential information. Recipients should not click on the link provided.
The FDIC does not send unsolicited e-mails to consumers or business account holders.